At Zappos, an engaging work culture comes first; the company lavishly invests in morale. But what’s the business rationale for spending generously to make employees happy? Economics correspondent Paul Solman visits the eccentric Las Vegas headquarters of Zappos, a company that’s known for its devoted customer service and philosophy of self-management rather than hierarchy.
Video Rating: / 5

Video Rating: / 5


CERTAIN CONTENT THAT APPEARS ON THIS SITE COMES FROM AMAZON SERVICES LLC. THIS CONTENT IS PROVIDED ‘AS IS’ AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME.